Cookies Policy

What cookies are

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device. They allow the website to recognise a device, remember certain information and support a more consistent browsing experience. Similar technologies, such as pixels, tags, software development kits and local storage, can perform comparable functions. In this policy, the word cookies includes these technologies unless the context indicates otherwise.

Cookies can be set by the website you are visiting, known as first-party cookies, or by another service provider working with the website, known as a third-party cookie. Some cookies operate only during your visit and are removed when you close your browser. Others remain on your device for a period of time or until you remove them. The length of time a cookie remains active depends on its purpose and settings.

Cookies do not normally identify you by name on their own. They may record information about your device, browser, general location, website activity, preferences and interactions. Where information from cookies is combined with other information that can identify you, it will be handled in accordance with the applicable privacy information and requirements.

How cookie categories work

• Strictly necessary cookies support core website functions, security, account access and navigation. The website may not work correctly without them.
• Preference or functionality cookies remember choices such as language, display settings or other options that make the website easier to use.
• Performance and analytics cookies help understand how visitors use the website, including which pages are visited and whether users encounter errors.
• Advertising or marketing cookies may help measure campaigns, limit repeated advertising or show content that is more relevant to a user’s interests, where these technologies are used.
• Security and fraud-prevention technologies help identify unusual activity, protect accounts and support the safe operation of the website.

How Hollywood Aus Casino may use cookies

Hollywood Aus Casino may use cookies and similar technologies for several ordinary website and account-related purposes. The technologies used can change as website features, security measures and service providers change. The exact cookies active on a particular visit may depend on the pages you view, the device you use, your account status and the settings you select.

Operating the website

Essential cookies may be used to load pages, maintain a session, remember temporary actions and provide requested services. They can also help the website recognise whether a visitor has already completed a relevant prompt or selected a cookie preference. These cookies are generally connected with the operation and security of the website rather than promotional activity.

Supporting account and security functions

Where account features are available, cookies may help support sign-in, session management, identity checks, account protection and the prevention of unauthorised access. Security technologies may also help detect automated activity, suspicious behaviour, attempted misuse or other activity that could affect players or the website. Blocking some of these technologies may affect access to account or gaming-related functions.

Remembering preferences

Functionality cookies may remember choices made during a visit or across visits. This can include display preferences, regional settings, cookie selections or other settings that help present the website in a more convenient way. If these cookies are disabled, some preferences may need to be selected again.

Understanding website performance

Analytics and performance technologies may provide information about how visitors use the website. This can include the pages visited, time spent on a page, general navigation patterns, browser type, device information and technical errors. This information may be used in an aggregated or otherwise limited form to improve website content, usability, reliability and performance.

Measuring communications and advertising

Where relevant, cookies or similar technologies may help measure the effectiveness of website communications, promotions or advertising. They may record whether content was viewed or interacted with, help prevent repeated presentation of the same material and support more relevant advertising. These technologies are not used to remove your responsibility to gamble within your means or to replace responsible gambling information.

Your cookie choices

When cookie controls are available, you may choose whether to accept optional categories of cookies. Strictly necessary cookies may continue to operate because they are required for core functions, security or the delivery of a service you have requested. Your choices may be stored in a cookie or similar technology so that the preference message is not shown repeatedly.

You can usually change your choices by returning to the website’s cookie settings tool, where available. Changing your settings may not remove cookies that were already placed on your device. To remove existing cookies, you may also need to use your browser or device settings. If you withdraw consent or disable optional cookies, parts of the website may look different, load less efficiently or become unavailable.

Browser controls

Most browsers allow you to view, block, delete or limit cookies through their privacy or security settings. Browser controls differ between providers and devices, so you should check the help information for your chosen browser. You can often configure your browser to notify you when a cookie is being set, reject certain types of cookies or remove cookies when the browser is closed.

If you use more than one browser, computer or mobile device, your cookie choices may need to be applied separately on each one. Deleting cookies can also remove saved preferences, sign-in information and other settings. It may not prevent all similar technologies from operating, particularly where they are needed for security or essential website functions.

Mobile and device settings

Mobile devices and applications may provide separate controls for advertising identifiers, permissions, local storage and similar technologies. These controls are managed through the relevant device or application settings. Disabling an advertising identifier does not necessarily stop all advertising, but it may reduce the use of information for interest-based advertising.

• Keep essential cookies enabled where you want to use core website or account functions.
• Review optional cookie categories before accepting them if you prefer to limit analytics or marketing technologies.
• Check your browser and device settings if you want to remove cookies already stored on your device.
• Review your preferences again after clearing cookies, changing devices or using a different browser.
• Remember that cookie settings do not change your account obligations, wagering activity or responsible gambling choices.

Third-party services, privacy and policy changes

Some website functions may be supported by third-party providers. These providers may place or access cookies and similar technologies to deliver services such as security, analytics, content delivery, payment support, customer assistance or advertising measurement. Third-party providers may process information under their own privacy notices and terms. Hollywood Aus Casino does not control every cookie used by an external website or service, so you should review the relevant third-party information where it is made available.

The website may use information obtained through cookies together with information collected when you browse, register, use account services or contact support. The handling of personal information, including information about access, devices and online activity, is explained in the Privacy Policy. Where consent is required for optional cookies or similar technologies, the website may request that consent before using them.

Cookies may involve information being processed or stored in countries outside Australia, depending on the service provider and the technology involved. Any such handling is subject to the relevant privacy information and applicable requirements. Cookie information is retained only for as long as reasonably needed for its stated purpose, security, record-keeping or other legitimate operational needs, subject to applicable obligations.

Updates to this policy

This Cookies Policy may be updated when the website, technologies, service providers or legal requirements change. The latest version will be published on this page with its effective date where appropriate. You should review the policy from time to time, particularly after changing your cookie preferences or before using new website features.

If you have questions about this Cookies Policy or want to understand how your information is handled, please use the available contact or support channels on the website. Do not send sensitive account, payment or identity information through an unverified channel.