Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to the relevant service. These rules form part of the conditions for using Hollywood Aus Casino. If a particular game, market or promotion has additional rules, those rules will apply alongside these general Betting Rules. If there is an inconsistency, the more specific rule for that game, market or promotion will generally apply.

You are responsible for checking the information shown on the website before confirming a bet. This includes the game or market selected, the stake, the odds or payout information displayed, any applicable fees or conditions, and the total amount that may be won or lost. Rules, availability, odds, game features and other information may change from time to time. A change will not normally affect a bet that has already been accepted, unless the applicable rules or law require a different outcome.

You must use the website only for lawful purposes and in accordance with applicable Australian laws and regulations. You must not use the service if online gambling is unlawful for you, if you are under the required legal age, or if you are subject to an exclusion, restriction or account closure. You must also comply with any location, identity or account requirements that apply to the service.

• Only one personal account may be permitted for each player, subject to the account terms.
• Account information must be accurate, current and complete.
• You must keep your login details confidential and notify the operator if you believe your account has been accessed by someone else.
• You must not allow another person to place bets using your account.
• You must not use the website to conceal the source of funds, manipulate a game or interfere with its operation.
• You must not use automated tools, bots, software or other methods intended to gain an unfair advantage unless expressly allowed.

2. Accounts, deposits and bet placement

Account and identity checks

An account may be subject to age, identity, location and security checks before it can be used fully or before funds or winnings can be processed. You may be asked to provide information or documents that verify your identity, account ownership, payment method or source of funds. These checks help protect players, prevent fraud and support responsible gambling obligations. If requested information is not provided, the account may be restricted, suspended or closed in accordance with the applicable terms.

Funding your account

You should deposit only money that you can afford to lose and only through payment methods made available on the website. A deposit must be made by you or with the authority of the payment method owner. Third-party deposits may be refused, reversed or subject to additional checks. Your bank, card provider or payment service may apply its own conditions or charges, which are outside the operator's control.

A bet can be placed only when your account has sufficient available funds, or when another approved funding arrangement applies. The amount shown as the stake is the amount you authorise for that bet. Once a bet has been confirmed and accepted, it may not be changed or withdrawn unless the relevant game rules expressly allow it. You should check the confirmation screen, bet history or account record to make sure the details are correct.

Acceptance and technical interruptions

A bet is accepted only when it has been successfully recorded in the operator's system. A message that a bet has been submitted does not necessarily mean that it has been accepted. If a technical issue, communication failure, system error or other interruption occurs, the bet may be reviewed and handled under the applicable rules. You should not place the same bet again until you have checked your account history, as this could result in duplicate bets.

1. Select the intended game, table, market or event.
2. Review the displayed stake, odds, payout information and any special conditions.
3. Confirm that you meet the age, location and account requirements.
4. Submit the bet only after checking all details carefully.
5. Keep the confirmation or account record for your own reference.

3. Outcomes, settlement and corrections

How bets are settled

Bets are settled using the result produced by the relevant game or the official result used for the applicable market. Each game or market may have its own rules about winning combinations, qualifying outcomes, cancelled events, void results, ties, abandoned events, interruptions and the way payouts are calculated. You should read those rules before placing a bet, particularly where the result depends on an event, draw, published score or other information supplied by a third party.

For casino games, the result is determined by the game system and the rules displayed for that game. A result will not normally be changed because you do not agree with it, because you believe a different outcome should have occurred, or because a session was interrupted after the result was generated. If a game round is interrupted, the operator may use its system records and the applicable game rules to determine whether the round was completed and how it should be settled.

For event-based betting, the relevant rules will state how official results are identified and when a market is settled. If an event is postponed, abandoned, rescheduled or materially changed, the market may be voided, suspended or settled under its specific rules. A displayed price or result may be corrected where it contains an obvious error, a technical error or information that was clearly incorrect at the time.

Errors, irregular activity and adjustments

If a bet, balance, payout, result or account record is affected by an obvious error, system malfunction, incorrect data or another exceptional circumstance, the operator may correct the record and take reasonable steps to restore the position that should have applied. This may include cancelling an affected bet, correcting an incorrectly credited amount or recovering funds that were credited in error. If you notice an incorrect credit, you should not spend or withdraw it and should raise the issue through the available support process.

Bets may be refused, cancelled or reviewed where there is suspected fraud, collusion, account misuse, unlawful activity, manipulation, use of prohibited software or a breach of the applicable terms. The operator may also restrict access while an investigation is carried out. Any action will be taken in accordance with the applicable terms, internal procedures and legal obligations.

Records and disputes

The operator's electronic records will generally be used to confirm account activity, accepted bets, stakes, results and settlements, subject to applicable rights and dispute processes. If you believe a bet has been settled incorrectly, review the relevant game rules and account history first, then raise the matter through the support channel made available on the website. Include the relevant bet reference, date, game or market and a clear description of the issue. Do not send passwords or unnecessary sensitive information.

4. Responsible betting and rule changes

Keep betting within your limits

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and avoid using money needed for rent, bills, food or other essential expenses. Consider setting personal deposit, spending, loss or session limits where those tools are available. Taking regular breaks can also help you remain in control.

• Do not chase losses by increasing your stakes or continuing for longer than planned.
• Do not gamble when you are upset, tired, under the influence of alcohol or affected by another substance.
• Keep track of how much time and money you spend.
• Use account restrictions, breaks or self-exclusion options if gambling is becoming difficult to manage.
• Ask for help from a recognised gambling support service if you are concerned about your gambling.

Hollywood Aus Casino may apply responsible gambling measures, including account limits, cooling-off periods, self-exclusion, activity checks or other restrictions. These measures may affect access to games, deposits, bets or withdrawals. You should not try to avoid a restriction by opening another account or using another person's account.

Changes to these rules

These Betting Rules may be updated to reflect changes to the website, games, payment services, technology, legal requirements or responsible gambling practices. The current version will be made available on the website. You should review the rules regularly, especially before placing a new type of bet. Continuing to use the service after an update may indicate acceptance of the revised rules, subject to any rights you have under applicable law.

If you do not understand a rule, do not place the bet until you have obtained clarification through the support options provided on the website. The specific rules shown for a game or market should always be read before play, as they may contain important information about eligibility, settlement, cancellations, payout calculations and technical issues.